Signing Up and Getting Started

1. What do I need to start playing?(System requirements.)
2. How do I sign up?
3. How do I login?
4. Can I play for free?
5. I forgot my password, what shall I do?
6. How do I start?

Deposits, Withdrawals and Security

7. What payment methods can I use?
8. How do I fund my account?
9. What is the minimum amount I can deposit?
10. How will my deposits appear on my bank statement?
11. What is the lowest amount I can withdraw?
12. How can I withdraw my winnings?
13. Is it legal to play at www.primetimebingo.com?
14. Are my personal details safe and secure?
15. Are my credit card details safe and secure?

Bonus and Loyalty Levels

16. What is a BB?
17. Do I get a sign up bonus?
18. Can I use my bonus to play bingo?
19. Do I get a bonus for every deposit?
20. What are the loyalty levels?

Five Important Questions

21. Do you offer any other games than bingo?
22. How can I trust the games are fair?
23. What is bingo lingo?
24. Can I send you ideas for chat games and other promotions?
25. How do I contact a member of the support team?

 

 

1. What do I need to start playing? (System requirements.)
Prime Time Bingo use state of the art software: Macromedia Flash. This means there are no boring downloads to wait for, and you can play with your account anywhere, any time. Please remember to make sure you have flash installed. If not it is very quick and easy. Please visit www.macromedia.com . If you are experiencing any difficulties please do not hesitate to contact us. Visit the help button on the home page.
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2. How do I sign up?
Click on the 'Join' Button and follow the simple and easy registration form. Remember www.primetimebingo.com only accepts real players. We are a bingo site for bingo players or players wanting to learn. We allow only one account per player and only 2 accounts per house hold.
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3. How do I login?

When registering you will be required to enter a unique Alias (Alias is your nickname and how people will see you in the chat room.) and Password. Do not tell anyone your password. Do not write it down, if you forget it you can always use the forgot password link, or contact the player support office for help. Please use your Alias and Password to login.
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4. Can I play for free?

Yes you can. We have a play for free room available on our lobby page, there you will be able to sample our bingo product for free. Don't forget the real excitement is in our real bingo room, that's where you will find our dedicated chat managers and of course, all the other players!
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5. I forgot my password, what shall I do?

Please select the forgot password link. You can find this link on the Home Page, just below the 'login' Button. Follow the easy recovery process. Your password will be emailed to your registered email address. If you do not receive it within 15mins, please check your junk mail box. If you still have not received it, please contact the player support office, they will be more than happy to help.
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6. How do I start?

Once you have successfully submitted the registration form and logged in, you will need to deposit some funds into your account to begin playing. Please remember on your first deposit you will receive 100% Match deposit Bonus!
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7. What payment methods can I use?

You can use a variety of payments options at www.primetimebingo.com. Once you have logged in, please visit the 'Cashier' and select one of the following payment options.

• Debit / Credit Cards
• Neteller
• Ukash
• Money bookers

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8. How do I fund my account?

Please visit the 'Cashier' select the payment solution you would like to use and then the amount you wish to deposit. Then, all you have to do is click submit and follow the easy step by step process. Please do not hesitate to contact our player support staff if you are unsure.
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9. What is the minimum amount I can deposit?

We currently accept deposits as low as 5. Please remember we will give you 100% match bonus on your first deposit!
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10. How will my deposits appear on my bank statement?

Each deposit will be displayed as 'The Gaming Network' on your bank, building society or credit card statements.
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11. What is the lowest amount I can withdraw?

Our minimum withdrawal is 30. Withdrawals will only be processed if you have deposited £25 and wagered £100 or more. We do not charge you one penny, like some other sites. Upon your first withdrawal you may be required to verify your account details, this is for your safety, you wouldn't want anyone else getting their hands on your money would you! And remember once you have verified your account, you will never need to do it again unless your details change. For any further information on making a withdrawal please do not hesitate to contact a member of our support team.
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12. How can I withdraw my winnings?

Withdrawal requests are limited to 3 per week, and can be processed in the following ways:
Bank Transfer (verification upon first withdrawal)
Cheque (verification upon first withdrawal)

• Neteller
• Money bookers
• UK Credit Card
• UK Visa Debit Card

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13. Is it legal to play at www.primetimebingo.com?

Of course! Prime Time Bingo is a member of The Gaming Network. The Gaming Network is a fully licensed network gaming platform that operates under a Class 1 gaming licence issued by the Lotteries and Gaming Authority of Malta (licence number LGA/CL1/212/2005). If you require an more information please do not hesitate to contact a member of our support team. Conditions may apply to restricted jurisdictions.
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14. Are my personal details safe and secure?

All of your data is protected by our Thawte's 128 bit Security Certificate. Prime Time Bingo will not pass on your details. Please visit www.thawte.com
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15. Are my credit card details safe and secure?

Prime Time Bingo uses SSL encryption technologies to safe guard your information. Your security and peace of mind is our business, and we take it very seriously.
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16. What is a BB?

BB = Bingo Bonus or Bonus Bucks. Whichever you prefer. You can win lots extra BB's to play with playing our Chat Games in the various chat rooms available. All BB's are credited in qualified bonus.
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17. Do I get a sign up bonus?

Of course. We match every first deposit to the value of 100%. The bonus is credited as unqualified bonus, and becomes qualified (ready to play) when 95% of the initial deposit has been wagered and lost. This is our way of stopping bonus hunters who spoil promotions for the honest players. All winnings from bonus money are paid in cash.
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18. Can I use my bonus to play bingo?

Yes. Bonus money can only be wagered in bingo. If you wish to play our casino games, you may only play with cash. Look out for our special bonus exchange promotions, where you can turn your bonus into real cash funds to play with or withdraw!
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19. Do I get a bonus for every deposit?

Yes. You will receive a bonus on every deposit. The % of bonus reward depends on your loyalty level. Your loyalty level increases as you gain more loyalty points. Points are accumulated with every wager you make. Please see below, the loyalty table and loyalty points reward table. You may view your loyalty level within the 'My Account' area, once you have logged in.
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20. What are the loyalty levels?

Loyalty Level	Loyalty levels point requirement	Bonus % on each deposit
Newbie - First Deposit	0	100
Bronze	1000 - 4999	10
Sliver	5000 - 9999	25
Gold	10000 - 49999	35
Platinum	50000 - 74999	50
Diamond	75000 - 100000	75

 

Game	Wager requirement to gain 1 point
Bingo	2
Blackjack	25.00
Slots	20.00
Video Poker	20.00
Roulette	25.00
Craps	25.00
Pull Tabs	25.00
Keno	10.00
Table Poker	10.00

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21. Do you offer any other games than bingo?

Prime Time Bingo also offers a wide variety of casino and slot games, and we are launching more and more all the time!. Why not give them a try!
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22. How can I trust the games are fair?

The outcomes of the games on PrimetimeBingo are 100% statistically random. The Gaming Network uses a Geiger-Muller Tube Detector that measures minute changes in background radiation levels and then converts this raw data into a bingo ball, or a reel on a slot machine etc. The outcome of our Geiger-Muller counter has been tested and certified by Technical Systems Testing (TST) as being 100% statistically random.
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23. What is bingo lingo?

Not everyone can type as fast as Ms Moneypenny, so Bingo Lingo abbreviations makes chat easier for all of us. Please click here to see a list of bingo lingo. If you do not know what is being said, just ask. Our helpful CM's (Chat Managers) or friendly players will always help you out. Most experienced players like to look after the Newbie's!
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24. Can I send you ideas for chat games and other promotions?

We welcome all comments, suggestions and chat game ideas. Even complaints. We really want Prime Time Bingo to be the BEST site on the net, and we need your help to do this. If we use any of your ideas we will always reward you.
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25. How do I contact a member of the support team

Its easy to contact our team here at Primetimebingo, as there are so many different ways. You can call us on our free (UK only) phone number Monday - Friday from 9am - 5pm on : 0800 043 6584. You can email us at support@primetimebingo.com. You can open a support ticket by logging in to your account, and then visiting the help page. Or, you can talk to a member of our team on our Livechat option, just click here or click on a Livechat icon on any of our pages.
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